Shipping FAQ

How Soon Is My Order Shipped?

All orders placed on nines-tailor.com are dispatched within 3-7 working days. Made To Order items are dispatched according to their production time. As the dispatch time for each Made To Order item may vary please check the delivery information of each Made To Order product. This can be found on the relevant items product information.

How Do I Know My Order Has Been Dispatched?

Once your order has been dispatched we will send you confirmation via email containing your tracking number

What Happens If My Order Is Unable To Be Delivered?

If the delivery company are unable to deliver your order to your chosen delivery address it will automatically be returned back to us.

Can I Change My Delivery Address?

Once the item has shipped, we are unable to change the delivery address. However if the item has not been collected by the courier, we can update to your preferred address. Please email us as [email protected]